Helping organisations develop is at the heart of what we do.
To achieve the things you want as an organisation, you need to work with the culture as a whole, as well as individuals' skills. We create real partnerships so we can support change throughout the organisation - from developing strong leadership, to creating healthy team culture, to building individual skills and confidence.
Current projects we're really excited about include working with organisations on Management Development and Customer Care.
At the end of 2010, we won a National Training Award for Partnership and Collaboration for our work with Shepherd's Bush Housing Group on developing their customer care culture.
To see how our work has helped organisations achieve their vision,
here are two case studies to give you a flavour of the kind of work we get up to.
The first involved helping with a 'turnaround project' for AmicusHorizon (now part of a merged group called OPTIVO).
Read AmicusHorizon case study
The second a long-term cultural change project for West Kent.
Read West Kent Housing case study
Just in case I didn't say it enough today, I have thoroughly enjoyed the last two days - in my words it was AWESOME! Learning and Development Manager, Welcome Break
Feedback I have heard off and on for years, “be more confident”, “don’t procrastinate on important projects” “Make decisions, and be able to say why” became things I could work on. Till now they have felt like things I couldn’t change, like my height, and now they fell like things that are hard to change, like my weight.